Now Hiring - Customer Service Representative ( BDC) in Midwest City, OK

Confidence Buick GMC for a Customer Service BDC Representative to join their team!

We offer an outstanding company culture where we understand and value work/life balance. We provide best-in-class benefits: paid vacation time, paid parental leave, medical, vision, and dental insurance, 401k plans, and more. We create opportunities for career growth and progression, seeking to promote from within whenever possible. We invest in our employees by providing ongoing training and professional development. We love and support the communities our dealerships serve, and we are always looking for different ways to partner with organizations in our communities.

If interested in this position, go here to apply: [please apply online] SERVICE BDC - ESSENTIAL DUTIES:

• Call Center or Telemarketing Experience a Plus
• Appointment Setting Experience a Plus
• Handle all service appointments
• Screen inbound & outbound calls to generate service appointments via phone or internet
• Provide outstanding customer service with problem solving skills & product knowledge
• Must be organized, detailed oriented, able to multitask, and have great listening skills.
• Proficient on multi line phone system & computer software such as Microsoft word, Microsoft excel, Microsoft outlook, and Google.
• Assist with various miscellaneous tasks as necessary

SERVICE BDC - QUALIFICATIONS:

• High school diploma/GED required
• Enthusiastic and motivated individual seeking an opportunity to be successful
• Engaging personality with strong communication and customer service skills
• Previous customer service experience is a huge plus
• Must have a clean & valid driver’s license
• Must be submit to pre-employment screening to include criminal background check and drug screening

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.